Effective date: October 15, 2026
BoroBoys Junk Removal (“BoroBoys,” “we,” “us”) is a junk removal business based in Murfreesboro, Tennessee. This policy explains what information we collect when you use boroboysjunkremoval.com, call us, or request a quote, and how we use it. We keep it simple: we use your information to give you a quote and do the job, and we never sell it.
Information we collect
- Information you give us. When you fill out a quote or contact form, we receive the details you enter, such as your name, email address, phone number, location or address, and a description of the items or job.
- Phone calls and texts. When you call or text us, we receive your phone number and anything you tell us. If you reach us through a Google ad or after clicking one, Google may show a Google forwarding number that connects to our phone so we can measure which ads lead to calls. Google records details such as the call’s start time, length and your area code.
- How you use our website. We use Google Analytics to understand visits to our site (for example, pages viewed, device type and approximate location). This uses cookies and similar technology.
- Advertising information. We use the Google Ads tag to measure whether our ads lead to quote requests and calls, and to show our ads again to people who have visited our site (remarketing). When you arrive from an ad, our quote form may also record the ad click ID and campaign tags in the web address so we know which ad you came from.
- Job and payment records. If we do work for you, we keep records of the job, such as the address, items removed, price and how you paid.
How we use your information
- To reply to your request, give you a quote, schedule and complete your job, and follow up afterward.
- To send you receipts and, occasionally, a request to review our service.
- To understand how people find and use our website and to improve our site and advertising.
- To keep records required for our business, taxes and legal obligations.
We do not sell or rent your personal information, and we don’t send marketing messages to people who haven’t asked to hear from us.
Who we share it with
We only share information with companies that help us run our business, and only as needed:
- Google (Google Analytics, Google Ads, call tracking and Google Business Profile).
- Our website host and email provider, which store and deliver form submissions.
- The reviews display service on our site, which shows our public Google reviews.
- Authorities, if the law requires it, or to protect our rights or someone’s safety.
Cookies and your choices
- You can block or delete cookies in your browser settings. The site will still work.
- You can turn off personalized ads from Google at adssettings.google.com.
- You can opt out of Google Analytics with Google’s browser add-on.
- You can ask us at any time to see, correct or delete the information we have about you (we may need to keep some job and payment records for tax purposes). Just email or call us using the details below.
How long we keep it
We keep quote requests and job records for as long as we need them to serve you and run our business, and to meet tax and legal requirements. We delete information we no longer need.
Security
We take reasonable steps to protect your information, but no website or email system is completely secure.
Children
Our website and services are meant for adults. We don’t knowingly collect information from children under 13.
Changes to this policy
If we change this policy, we’ll update it on this page and change the effective date above.
Contact us
BoroBoys Junk Removal
Murfreesboro, TN
Phone: (615) 676-8282
Email: nathan@boroboysjunkremoval.com